TESTIMONIALS

"Lisa at the Decor Centre was exceptionally helpful throughout our upgrades as well as Derek during {our} PDI."

-Forestview Estates Homeowner

"I love my Coughlan Homes. It is gorgeous, well built and the service staff are courteous amd consumer oriented."

-Forestview Estates Homeowner

"Amazing service and people!!!"

-Forestview Estates Homeowner

" Buying a Coughlan Home has been a pleasurable experience. Every single interaction with a member of the team was phenomenal- friendly, efficient and honest. Thank you!"

-Forestview Estates Homeowner

“Customer service from Barry to Shannon is fantastic; Barry listens to our concerns, very knowledgeable, about the home; very satisfied with all the service! Thanks, we really enjoyed our experience with buying our first home.”

 CreekWood Homeowner 

“The customer service has always been Coughlan’s strong suit. Paired with quality work, it is definitely a builder I would recommend.”

CreekWood Homeowner 

“The Service has been outstanding from the staff and subcontractors; they all go above and beyond to satisfy our needs and requirements. Small or big issues they do everything possible to solve the issues.”

CreekWood Homeowner

“My experience with “The Coughlan Family Team” has been great. The entire team worked together like a family and therefore I was treated like one of their own. They are truly an amazing group of professionals.”

CreekWood Homeowner

“This is our second purchaser with Coughlan. You guys are the best developers – ever! You have a great team and Barry Kelly is the absolute best!"

CreekWood Homeowner

“Very good at letting homeowners know what is going on in the community e.g. driveway paving, grass being laid, mail box change etc… Outstanding group of people to work with always got the job done.”

CreekWood Homeowner  

“I am quite happy with the design of the house. The overall construction quality of the house is excellent. Thanks.”

 

Creekwood Homeowner

"We are the proud purchasers of a home in the Creekwood Community. Since day one, we were very impressed with Coughlan's customer service and their focus in providing satisfying experience towards owning a new home.

Coughlan's response were very prompt at all times, which made us feel that they care and demonstrate values of a very reputable home builder. We will definitely recommend our family and friends to buy Coughlan homes"

Regards,

Mike

"We are writing this letter to thank your team for resolving the issue surrounding the ceiling light in the entrance way of our, soon to be, new home. Judi has been great at trying to get the issue resolved.  I cannot stress how accommodating and understanding she has been.  In addition, her quick response demonstrates her commitment to customer satisfaction.  The other persons worth mentioning along with Judi, are Lindsey Seal and Tyler (at the construction site).  Lindsey is always cheerful, and always willing to help when necessary.  We had the pleasure of talking with Tyler about a previous issue last week, and he was patient, and clear about the steps that we needed to take.

It has become quite clear to us, through this experience, that Coughlan Homes is dedicated to satisfying their customers.  So far, we have not regretted our purchase with your company, and look forward to moving in soon. Thanks again."

Rawle and Judith

"I would like to compliment you on the service that we have received right from the buying process with Yvonne and Lindsey and afterwards with the decor process with Shannon and Judi. Everyone has been very responsive on a timely basis addressing our questions and requests. Judi at the decor centre offered her construction knowledge as well as her excellent common sense approach to guiding us through our decor options and modifications.

Thank you."

Susan and Bruce

"I would just like to send a quick note to you once again to thank you Judi for taking the time to go through our decor options for the new house.

Your team at the decor center are truly responsive and very patient and were able to answer all of our questions.  From the beginning Coughlan has worked very hard to satisfy our requests and ensured that we are getting not only just a house, but a home.  In this day and age where service is some what a very reactive industry and you feel as though you only get through to people when you have negative aspects to discuss, this was the total opposite.

It's refreshing to see such a pro-active and knowledgeable service team both from the sales team and now the decor team that go above and beyond their own duties and really care and understand how tough decisions about a major purchase can be.  We continue to feel confident with our purchase and continue to speak highly of Coughlan as a home builder as we talk to friend's looking to make their first home purchase.

I hope that the service, responsiveness,  and attention to detail continues throughout the entire phase of this project as I know for certain there would have been no way we could have finished our decor appointment with a such a high level of satisfaction if it wasn't for your team.

Thank you once again for working with us and our list of odd questions and demands. Our door is always open as we believe you have been instrumental in helping us getting closer to our master piece we will call our home for many years."

Ted & Ana

"I did receive the keys for my dream home in CANADA. Proud to be a part of  the Creekwood neighbourhood.
Wonderful work by the amazing team.
Special thanks to you Lindsey for keeping us informed for our home emerging from our dreams to an existence on this earth and always warm reception at sales center.
Also thanks for the surprising gift. so nice of you all at COUGHLAN.
I am pleased to be in safe hands and got wonderful house on time.
Please convey our thanks to all the hard working COUGHLAN team
Many thanks from CHAUHAN family and this relationship is certainly an asset for us.
Thanks again."
 
CHAUHAN Family 

"The purpose of this letter is to compliment you and members of your staff on quality service that have been extended to us.  In particular, I would like to mention Yvonne Catalano, who always had a friendly and encouraging smile, she worked with such calm manner and patience and took her time to explain and answered all questions."

Dindial & Glory Chowtie

"My experience with Coughlan Homes was very positive. All the staff members are very easily approachable and helpful. Staff always answer my queries in a timely fashion.

This is my best experience with any builder over the last 10 years. This is my 4th property and I and my wife are very satisfied."

Thanks,
Rishi